Muster FAQS
Registration includes access to all sessions and speakers, PT, lunch on Days 1 and 2, appetizers on the evening of Day 1, and BJJ on the evening of Day 2.
Attendees will also receive a GO bag.
From board shorts to the board room, you won’t find any stuffy suit and tie dress requirements at Muster. Come as you are, dressed comfortably to learn, lead, and win.
Extreme Ownership MUSTER is for all leaders in any aspect of their life looking to become a better leader at work, at home, and every other aspect of life and connect with like-minded leaders.
” We get hundreds of leaders from all different industries and walks of life, from first responders to people who are there to learn and look at themselves and get better. They want to actually grow and understand what they need to improve in their lives. There’s just no other event like that.”
-Leif Babin
The MUSTER Leadership Conference is for adults only
Yes. Each attendee will receive a certificate of completion at the conclusion of the final training day, as well as, a Credly digital badge of completion.
Upon registration, you will receive an email from events@echelonfront.com with additional information. As the event approaches, additional emails will be sent with updated information. If you have not received any emails from us, please first check your junk/spam mailbox. You can also email us at events@echelonfront.com and we will ensure your information is up to date in our system.
Email us at Events@echelonfront.com with the following:
Your name (first and last)
Order number (if you have it)
Send info for the person attending:
The first and last name, email address, and shirt size
A printed ticket is not needed. We will be able to check you in at registration using your name and/or email. Having your ticket/order number accessible via mobile device is always helpful and will speed up your registration process in the event of any issues.
First be sure to check your junk/spam mailbox as the order receipt will be emailed to you direct from Shopify. If you are unable to find this, simply email events@echelonfront.com and we will send you a PDF copy of your order receipt.
Email us with:
• Your name (first and last)
• Your order number (if available)
You may choose to pay by ACH at checkout. For other questions regarding payment, email events@echelonfront.com
Email events@echelonfront.com when registering a group.
TRANSFER TO ANOTHER PERSON – To transfer your ticket to another person, e-mail our OPS team at events@echelonfront.com. To ensure the event certifications and materials are printed properly for each attendee, we request that a transfer to another person is executed thirty (30) business days prior to the start of the event.
TRANSFER TO ANOTHER EVENT – If you are no longer able to attend the event for which you are registered, you are allowed a one-time transfer to another DATE of the same event so long as tickets for that event are still available. This must be requested in writing by e-mail to events@echelonfront.com at least sixty -days (60) days prior to the start of the event for which you are registered.
REFUND – If you are no longer able to attend the event you are registered for and are not able to TRANSFER your registration to another person or to another event, please submit in writing via email to events@echelonfront.com to request a refund. We offer the following options for a refund:
If canceled at least ninety (90) business days prior to the start of the event, a full refund (less the administrative fee) will be refunded.
If canceled at thirty (30) business days prior to the start of the event, 70% of the registration fee (less the administrative fee) will be refunded.
No refunds will be offered within thirty (30) business days of the engagement. For extenuating circumstances, please email us for consideration at events@echelonfront.com.
Administrative Fee – All refunds are subject to a 5% administrative fee.
FORCE MAJEURE – In the event Echelon Front is prevented from carrying out its obligations as it pertains to the event you registered for as a result of any cause beyond its control, or such event cannot be held or does not occur due to acts of God, strikes, labor disputes, government requisitions, restrictions or regulations on travel, hotel or facility availability, commodities or supplies, war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) Echelon Front shall have the right to terminate the affected Conference without liability and shall be relieved of its obligations to Registrant.
If the affected event is terminated due to a Force Majeure occurrence before the first day of the Conference, then Echelon Front will reschedule the affected event, if and as practical under the circumstances, and your registration fee will be applied to the rescheduled Event. If you are unable to attend the rescheduled Event, then you may transfer registration fee you paid, upon written notification to Echelon Front at events@echelonfront.com, towards another event or you may transfer to another individual in your place, so long as space is still available. Echelon Front reserves the right, at its discretion, to approve or deny such registration fee transfer requests. Additionally, Echelon Front does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging.